Mercedes-Benz in America - Max Hoffman and the New Postwar Frontier
Friday March 27, 2015
Our Customer Service agents are dedicated to providing you with prompt, personal attention on any needs you may have with your Collector Vehicle policy. We take the time to ensure that your needs or concerns are handled in a professional and timely manner. No matter your need, our agents are here to help.
Below are some of the commonly requested service needs:
Your business is very important to us and we want to ensure you that your needs being taken care of. Please let us know if you have any questions, concerns, or suggestions regarding your policy. We will do everything we can to continue to provide the “Peace of Mind” you deserve.
Our Customer Service agents are available to assist you Monday through Friday 8:30 am to 8:00 pm.
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You hope to never have a claim, but when you do you want to be assured that you claim is handled promptly and professionally. We, along with our Underwriting Carriers, are dedicated to handling your claim quickly and professionally so you can get back to enjoying your Collector Vehicles.
Below are some tips in case you’re ever involved in an accident:
Heacock Classic Insurance works with a few Underwriting Carriers. The Underwriting Carrier that your insurance policy is written through should be contacted directly in the event of a claim. You can find the Claims Contact information on your Identification Cards or you can find the information below:
New Claims: 1.800.375.2075 – Option 1
Existing Claims: 1.800.375.2075 – Option 2
New Claims: 1.800.628.0250 – Option 2
Existing Claims: 1.800.628.0250 – Option 3
New Claims: 1.800.334.1661
Existing Claims: 1.800.458.4461 ext. 2534