Customer Service

Customer Service

Customer Care Center

Heacock Classic has a dedicated Customer Care Center. The phone number is (800) 678-5173, and hours are 8:30am until 8:00pm EST. Contact us to:

  • Make changes to your classic car insurance policy
  • Make payments and answer billing or coverage questions
  • To request Auto I.D. cards

Claims

As your agent Heacock Classic serves as your advocate at claim time.   We make sure your claim is handled promptly and fairly.  You can report your claim to us by calling (800) 678-5173 or you can report your claim directly to the insurance company.  The following are the claims numbers and web links for our primary carriers: