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Customer Service

Frequently Asked Questions

Questions About Heacock Classic

Who underwrites your program?

Heacock Classic is an independent agency with nearly 100 years of experience in central Florida. Several years ago, we chose American Modern as the main underwriter for our program. Their ability to offer many options in coverages, mileage tiers, and their excellent claims service typically makes them the best choice for Heacock Classic clients.

We also write business with Infinity in a few states where their program better fits our client’s needs, and our friends at Chubb Insurance provide an exceptional level of service for large collections of high value cars.

Does my car qualify?

If you have a vehicle that is used for pleasure driving and car events, is stored in a locked garage, and thus is living what we call The Collector Car Lifestyle, most likely it does qualify. To become a policyholder, each licensed driver in the household must have a solid driving record and access to their own daily driven vehicle insured elsewhere. Click Here to view the full detials.

Who can drive my car?

Our program is designed for the personal pleasure use by the owner of the vehicle and his/her immediate family. Young drivers under 25 are excluded.

How many miles can I drive my car?

Heacock Classic features mileage tiers available for each individual collector car in your fleet, up to 6,000 miles annually.

Do I need to get an appraisal?

No, in most cases, we’ll be able to agree up front on the value of your classic vehicles, and then offer Agreed Value protection, where you will be paid out the full insured value of your vehicle in a covered total loss.

Do you sell Club Insurance?

Yes – in fact, we provide the Mustang Club of America with all their National and Regional protection. Full details here – Customer Service

How do I get in touch with Heacock Classic?

It’s easy! Full contact information is online here – Contact Us

For quick reference:
Phone: 800.678.5173
Email: info@heacockclassic.com
Address: PO Box 24807, Lakeland, FL 33802

FAQ